To request an appointment online, please download and use the AskFirst app. This will triage your concerns and provide you with an outcome. This will include directing you to the appropriate service for your needs, which may be an appointment at the surgery, at which time you will be added to the triage list and be contacted by a clinician.

It is important that you inform us if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a text informing you that you have missed the appointment. Persistent offenders may be removed.       

• GP telephone appointments may be booked up to 4 weeks in advance.
• Appointments with a Nurse can be booked up to 8 weeks in advance.
• On the day appointments will be triaged by a clinician who will call you back.
• Patients with more than one issue to discuss should book a double appointment. 

When we are at full capacity; reception may advise you to seek medical advice through 111, the Ask First App or a local pharmacy.     This is to enable you to be seen or treated by an appropriate clinician.    

Please attend your appointment on time, if you are late you may not be seen and may be asked to re-book for another day.

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist when booking your appointment and she will arrange this for you.

We aim to see patients with long term conditions annually.  You will receive a text message inviting you to make an appointment.  

Contraception advice and reviews are conducted either over the phone or face to face.  

Antenatal Clinics are run by our midwives, who will then make contact with you to arrange your appointments.     

If the clinician recommends a follow up appointment then this will usually be arranged at the time of the consultation.  Most follow up appointments will be a telephone consultation.  If this is not arranged then please call the Practice and request an appointment with the Reception Team explaining what the clinician had recommended. 

Home visits are for housebound patients.     

If you need a home visit, please ring the surgery before 10.30am.  We can then prioritise visits and enable a clinician to visit you. Clinicians who may be assigned to visit you include GPs, Registrars and Paramedics.

Your appointment may be with a trainee doctor, they are fully qualified doctors who have gained experience in hospital settings.

Medical students sit in on consultations and may carry out the initial consultation.  The consultations are followed up with the qualified GP.

Video consultations, for learning purposes are sometimes carried out. If you object to this, please let us know.