Need help ordering your repeat prescription? You can follow our digital assistant by clicking the link to the left.

The media is reporting that Mounjaro is now available under the NHS. It is important to know that this treatment will only be for patients with very specific criteria, over the age of 18, with a BMI of 40+, or 37.5+ if you’re from a Black, Asian or other minority ethnic background, and have four or more weight-related health conditions, such as Type II diabetes, hypertension and heart disease.

We cannot offer any weight loss drug for cosmetic or general weight loss.

Weight loss support is available here https://www.nhs.uk/better-health/lose-weight/

Please do not call the practice to enquire about this service. We know who our eligible patients are, and they will be contacted in due course.

Thank you for keeping our lines clear for those who need urgent medical help.

You can order your repeat prescription in the following ways:

• NHS App: download from www.nhs.uk/nhs-app and set up your NHS account to order securely.  You can also track requests, see when your prescription has been approved and view your nominated pharmacy.  Carers can request proxy access to order on behalf of the person they care for.
• Patient Access: log in with your account to order repeat prescriptions directly from the health centre.  This request goes straight to your GP, helping reduce delays and errors.
• Prescription Request Slip: Use the slip attached to your repeat prescription and post it into the surgery drop box (located outside the health centre door).  If you don't have one you can ask your pharmacy to print the slip for you.

Please note: you can no longer order prescriptions by email and pharmacies cannot order on your behalf.  This change helps reduce medicine waste, prevent errors, and give you more control over your prescriptions.

When ordering medication online: please only include prescription-related notes.  Appointment requests, test results, or health concerns will not be processed this way.  For medical issues or bookings, please contact the health centre directly using the usual methods.

Remember

• Allow 5 working days for the surgery to process your request, plus 2-3 days for the pharmacy to dispense it.
• You can order up to 10 working days in advance.
• Only order what you need.  GP practices can prescribe up to 56 days' supply (where appropriate) so you may only need to order once every 8 weeks.
• Requests will not be processed if you already have more than a 2-week supply (unless clinically necessary).
• For 'as required' medicines (e.g. pain relief) only order when you genuinely need more.

Tracking your Prescription request

Through the NHS App you can:

• Track your prescription request in real time.
• See when your GP has approved it.
• Check if your pharmacy has dispensed it.
• Change your nominated pharmacy if needed.  If you haven't nominated a pharmacy, the NHS App will generate a barcode that you can take to any pharmacy of your choice.

For more help, see  Request or view prescriptions - NHS App help and support - NHS

You don't always need a GP appointment for the contraceptive pill.  Many local pharmacies in the Aylesbury area now offer this NHS service.

What the pharmacy can do

• Start you on the pill if you haven't used it before
• Provide repeat supplies if you're already taking it
• Offer confidential advice and checks (e.g. blood pressure, weight)

Why use a pharmacy?

• No GP appointment needed
• Free, confidential and convenient
• Local with flexible opening hours
• Receive your supply straight away

Find a participating pharmacy near you using the NHS Service Finder:

Find a pharmacy that offers the contraceptive pill without a prescription - NHS

Please contact or visit the pharmacy directly to arrange your consulation.  The pharmacist will discuss your options and, if suitable, provide your contracentpion.  Please note: if you have any health concerns or the pharmacist advises you to, you may still be referred to your GP or specialist service.

Please note that any urgent medication will be prescribed and provided by the hospital.

Non-urgent medication: Your hospital may send us a request for a prescription recommendation.  If your GP approves the request, please allow up to 10 working days for processing.  Your hospital doctor is aware of this timeframe.

Urgent medication: Your hospital doctor will issue the prescription during your visit.  They can prescribe for the hospital pharmacy or as an FP10 prescription for any community pharmacy.  If you are unable to have your medication dispensed at the hospital pharmacy, please ask your hospital doctor for an FP10 prescription to take to your community pharmacy.  Your GP will not initiate urgent prescriptions. 

Please be sure to discuss any urgent medication needs with your healthcare team during your hospital visit.

If you have a long-term condition, you will first be invited to a face-to-face pre-annual review appointment around your birthdate. This appointment helps us review your results and prepare for the next step. You will then be invited to a second appointment (either face to face or telephone) for your annual long-term condition and medication review with a nurse, pharmacist, or GP. This review ensures that your medications are prescribed appropriately, optimised, and are safe. You will receive up to two reminders for both appointments. If you do not book or attend these appointments, your GP may reduce or suspend your medication supply for safety reasons. This is done for patient safety and will be reversed once the annual review is completed.

When medication is in short supply nationally, we have received requests from some patients for increased volumes.  Unfortunately we are not able to comply with this as it compounds the problem and risks leaving a larger number of patients without any medication.  If you are unable to obtain your medication, please ask your community pharmacy if they can source an alternative and let us know.  You can also ask your community pharmacy for the 'EPS code' for your prescription and take this to another community pharmacy who are able to source your medication.  Where there are supply issues, we may be able to prescribe a direct alternative, however, where we cannot, you may require a review of your clinical condition and treatment with a clinician.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.90
• 12-month prepayment certificate (PPC): £114.50
• 3-month PPC: £32.05
• 12-month prepayment certificate (PPC) for hormone replacement therapy (HRT) only is £19.80

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

As an NHS patient registered with us you will normally receive NHS prescriptions.

There are some exceptional circumstances when this is not the case and a private prescription will instead be issued.  Note: there may be a charge for writing the prescription at the surgery.  The cost of the medication is also met wholly by the patient and is paid to the pharmacy. 

Prescriptions required for travel will be private.  However, a supply of your normal medication to cover you for a holiday lasting up to 3 months is covered by the NHS.

If you have been given a private prescription by a consultant this will not automatically be converted to an NHS prescription for you.  A prescription is a legal document and the doctor signing it is responsible for the treatment.

GP practices have been requested not to prescribe medicines for minor ailments since these items are available over the counter.  Note: this applies to all patients including those who do not pay prescription charges.

Your local pharmacists are trained professionals who can help you select the best treatment for your problem and will also advise if they feel a GP visit is more appropriate.

The list of ailments is quite long but the most common ones include coughs and colds, conjunctivitis, cradle cap, dry/sore eyes, bites and stings, hayfever, athlete's foot/ringworm, travel sickness and minor aches and pains.